FAQs

When will my order be delivered?

For In stock products: It take 2 to 3 days in Karachi while for other cities it take 4 to 5 days . For Urgent orders please contact on our official whatsapp number 03218050579.Please keep in mind that unexpected circumstances like bad weather or strikes may cause slight delays

What payments options do you have?

You can pay your paymrent via Cash on delievery, bank transfer and easy paisa .For easy paisa and Bank transfer option kindly send you order ID on our official whatsapp number with screenshot of you payment .

Do you have a physical store?

Unfortunately we don't. But we deliver all over Pakistan . You just have to order at our website and it'll be on your doorstep. We do, however, sometimes exhibit in Karachi. Please follow our social media for such updates. https://www.facebook.com/bapardacloset/

How can I cancel or update my order ?

Orders can be cancelled upon customer’s request within 24 hours before they are processed through whatsapp (+923218050579). We email you once the order is processed. No changes can be made after that and the return policy will then apply.

why did my order get cancelled?

You either provided incorrect phone number or incorrect address or you did not pick up the phone. We do not dispatch orders if not confirmed on call. Please pick up the phone when you get a call from unknown number otherwise your order will be cancelled if not confirmed within two days. We make a minimum of three call attempts to every customer at different times. Bank transfer orders do not need any call confirmation. They are dispatched once the payment has been made. BaParda closet may cancel orders for any reasons which may include: Out of stock items Pricing or technical errors Suspicious Customers We will always email you to inform about any cancellations.

Will the color be exact as shown in the picture ?

Although we try our best to capture colors as close as possible to how they appear in real, we cannot guarantee a hundred percent match. The difference between different display screens is minimal but beyond our control. For a test, you can view the same picture on our website in two different phones - Apple and Samsung and you'll be able to understand the difference that different LCDs cause.

Do you have any return and exchange policy?

please check out the page link below for detailed return and exchange policy https://bapardacloset.com/refund-and-exchange-policy/

Do all the measurements mentioned on prayer scarves or the kurties will be exactly the same?

All measurements for the prayer scarfs and kurties are approximate. We measure 10 to 15 pieces of each design containing hundreds of pieces. It's not possible to measure all hundreds and thousands of pieces. Hence, please allow a margin of +1 and -1 inches for all measurements mentioned, due to manual error.

What if I haven’t received my order?

You can contact us any time with your order number and we will get back to you as soon as possible. Please notify us if you haven't received your order within 4 days in karachi and 5 to 6 days in other cities

What if the item I am looking for is not shown on the website?

If an item is no longer available on the website, it is out of stock.
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